Gogo Mart Pvt. Ltd. ("we," "us," or "our") operates the Gogo App and website (gogo.com.np), which provides grocery delivery services in Kathmandu, Bhktapura and Lalitpur Nepal. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
Name, phone number, email address, and delivery address when you sign up or place an order.
Payment details when you make purchases through our platform.
1.2 Usage Data
Device information, IP address, browser type, and app usage details for analytics and service improvements.
1.3 Location Data
With your permission, we collect your location data to provide accurate delivery services.
2. How We Use Your Information
We use the collected information to:
Process and deliver your grocery orders.
Improve our services and user experience.
Communicate with you about promotions, updates, and customer support.
Ensure security and prevent fraud.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
Delivery partners to fulfill your orders.
Payment processors for secure transactions.
Law enforcement, if required by law.
4. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
You can update or delete your account information at any time.
You can opt out of promotional communications by unsubscribing.
You can disable location tracking through your device settings.
6. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
For any privacy-related concerns, contact us at: 📧 Email: contact@gogo.com.np 🌍 Website: gogo.com.np